April 16, 2024

Alex o'Loughlin

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Reputation & Revenue: Putting a Price on Guest Satisfaction

Investigation has prolonged told us that status drives income, but did you know that earnings administration can also drive status?

Revenue and reputation webinar ReviewPro and IDeaS

On the a single hand, attendees are on the lookout at current critiques to gage a hotel’s present presenting and irrespective of whether they should make a reserving. On the other hand, prices have an impact on the guest’s anticipations, and accommodations will need to be prepared to provide or post-remain reviews will not search wonderful.

In our next webinar hosted along with Tips, we examine the connection amongst standing administration and profits administration and how hotels can synchronize facts, metrics, and procedures to travel larger visitor gratification and profitability.

Be a part of a Panel of Industry experts on Status & Earnings

Daniel Craig, founder of ReKnown, will be our host and give us an overview of the latest critique and revenue overall performance info.

Kris Leszczynski, Group Common Manager, Service Functions at Edwardian Group, will be part of the panel to share his insights on how to incorporate revenue and standing facts to push larger profitability.

From Suggestions, Digna Koler Martinez, Director Business Consulting, will be part of to clarify how to synchronize reputation and profits info, metrics, and procedures to push higher visitor pleasure and profitability.

At last, we will also be listening to from Danica Smith, Director of Product or service Engagement at ReviewPro on how inns can use guest intelligence details to improve pricing, positioning, and revenue initiatives.

Matters incorporate:

  • Highlights from the newest evaluation and revenue general performance info
  • Moving towards a much more granular, dynamic, and holistic earnings management
  • Applying guest intelligence info to enhance pricing, positioning, and earnings initiatives
  • How to make sure earnings initiatives support operational excellence
  • The role of engineering in integrating track record and income data and procedures

Help save the date!

Mark your calendars for Earnings & Name: Placing a Value on Guest Pleasure

April 26th, 2022, 17.00 CEST (10.00 CT).

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