October 7, 2022

Alex o'Loughlin

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Egencia vs Travelbank – 2022 Comparison

Travel administration corporations (TMCs) aid travelers and administrators better organize their time. Excellent TMCs give cost tracking, credit score card integration, and automation abilities to enable enterprises conserve dollars and work. 

In this posting, we’re comparing Egencia and TravelBank by looking at their strengths and down sides. We know how essential it is to discover the appropriate journey management remedy for your company requires, so we will also toss an additional contender into the combine to give you a fresh alternative for corporate travel administration.

Locate the correct TMC for you and see how your worries—and travelers—can fly absent in a simply click or two.

TravelBank

TravelBank is a worldwide corporate price and company vacation management firm that provides an finish-to-end company vacation resolution. One particular of their sturdy factors is their mobile solution—no surprise thinking about they produced it first, recognizing that most people are on the move these days. 

They are principally targeted on smaller and medium-sized corporations and offer a free of charge trial and subscription-dependent pricing. You can select from a variety of options that consist of only vacation methods, only costs remedies, or the all-in-a person alternative. 

TravelBank’s noteworthy features incorporate:

  • All-in-a single platform for journey and cost management procedure
  • Consumer-welcoming system with easy interface
  • Supports thousands of corporate and personalized cards for payment

What TravelBank people say:

TravelBank’s buyers report that the all-in-a single option is a great way to relieve their small business vacation requires. In addition, most user opinions feel to be quite pleased with its cell version and functions.

“I like the ability to e book travel inside and do fees at the exact time, quite convenient.” – Kajol B., evaluate from Capterra

However, not all reviews sing its praises. The most important challenge buyers report with TravelBank is that client guidance does not response promptly and that the program can be baffling at occasions. Moreover, some also mention the lack of authentic-time alerts. 

“Occasionally the price report vs individual expenses gets perplexing.” – Niara P., review from Capterra

“Just after an preliminary affirmation email permitting me know I submitted a report there’s a absence of conversation.” – Jordan M., evaluation from Capterra

TravelBank is an all-in-one particular system for vacation management—it does the job devoid of a question. However, when it does not satisfy expectations there is not the suitable help to answer your questions. This can be a dealbreaker for numerous. 

Egencia

Egencia is a company travel administration business that was originally Expedia Group’s journey administration resolution. Nevertheless, it was not long ago obtained by American Specific World-wide Business Vacation (AMEX). 

It positions itself as a solution to aid firms deal with risk, assure traveler nicely-currently being, and maximize ROI in business enterprise journey. Also, it supports six languages and is utilised in 60 nations around the world. 

Egencia’s noteworthy attributes involve:

  • VAT recovery and reimbursement
  • Obligation of treatment and possibility administration
  • Inventory centered on Expedia’s nicely-acknowledged brand names

What Egencia end users say:

Egencia’s buyers find it suits most of their desires, and they emphasize the ease of online reserving by means of the vacation platform’s reserving tool. 

“It consolidates all of the flights readily available into a person check out that I can filter down into particular needs I have (time/working day/price/ect).” – evaluate from Capterra. 

Some customers report acquiring problems with the software and that the consumer assistance team does not get again to them when the software glitches. Also, their mobile application looks to be lacking crucial functionality options. When traveling, this can suggest a massive headache. 

“The one particular matter that I assume could be enhanced upon is the cell app. It does absence some of the capabilities and handle that you get with the desktop web site.” – overview from Capterra

“The only dependable thing about Egencia is how gradual it is. It consistently crashes or tells me it can be run into an mistake. Lookups can acquire eternally to comprehensive, with no promise that they are going to triumph. Just one time it took me literally above two hours to just e-book a hotel for a last-minute work trip.” – G. keenan S., overview from Capterra

Egencia offers relieve of use and some important options when it will come to vacation and chance administration. Regrettably, its platform leaves end users feeling frustrated. 

TravelBank and Egencia give some important capabilities, and they can resolve a assortment of your vacation management demands. However, we know small business vacation administration can be a challenging endeavor, and as promised, we want to existing you with a third contender which is effectively worthy of your thought. Consider a search at TravelPerk, and exactly where it can just take your business enterprise. 

TravelPerk

TravelPerk is a leading-rated, all-in-one particular travel administration remedy. It is really created to offer freedom to company tourists and far better regulate to firms and their journey managers. 

TravelPerk is reliable by some of the most significant firms, which includes Uber, Revolut, Grammarly, and other huge names. 1 of its most important rewards is its 7-star shopper aid readily available 24/7 that ensures a response in 15-seconds or less—precisely what you will need when touring and operate into a street bump. 

TravelPerk also offers flexible journey options via FlexiPerk—a element excellent for present-day uncertainty and outside of. FlexiPerk allows users to get at the very least 80% of their fare refunded when canceling up to 2-hours right before departure.

TravelPerk also features a streamlined acceptance system that can make the full workflow less difficult and more rapidly. Thanks to its integration with preferred cost administration resources like Yokoy, Divvy, Circula, and Expensify, it also would make vacation investing and all round expense management a breeze. 

The TMC’s concierge providers, actual-time alerts and notifications, and quick-to-navigate cellular app make it truly feel as if you have a full travel agency in your pocket—without the hefty rate tag. 

Some of TravelPerk’s primary features contain:

Still not certain? Consider a glimpse at what TravelPerk buyers have to say about the system.

What TravelPerk buyers say:

TravelPerk end users praise how easy it is to use and how fantastic its aid workforce is. Vacation is unpredictable, flights get canceled or delayed there is turbulence which is often outside of anyone’s regulate. Having said that, that’s not to say it simply cannot be taken care of at a speedy rate, and that’s exactly where by TravelPerk’s shopper assistance workforce excel. They’re on-hand to answer your traveling staff in 15 seconds or fewer!

In addition, the onboarding practical experience is easy. Consumers like that it features a free trial and the point it has no membership costs. As an alternative, it provides a pay-as-you-vacation support that assists firms help you save time and dollars.

“It is wonderful to have anything with regards to organization trips in 1 single software. Upcoming, to that, in case items have to be clarified, the help is constantly rapidly and valuable.” – Niclas R., evaluation from Capterra

“Product is pretty intuitive for vacationers to book vacation that is in the companies’ spending budget and journey applications. The approval stream is exceptionally very simple and centralized billing is super easy. The concierge service is good.” – Fraser H., critique from SoftwareAdvice

Wrapping up and getting off

When comparing these 3 travel administration corporations, we can see that despite the fact that Egencia and TravelBank work, TravelPerk presents an all-about smoother travel booking knowledge.  

TravelPerk delivers superior perks—it’s user-welcoming, it has the world’s most in depth journey stock, and it offers top rated-rated 24/7 buyer assist. This would make TravelPerk the finest possibility for easy, risk-free, and satisfying small business journey. 

Indication up currently and get ready for choose-off—business journey is seamless with TravelPerk.